HIRE AGREEMENT & Terms and Conditions For Mascots Come To Play Parties When Soft Play & Bouncy Castle Equipment Is Delivered.

Safety Instruction Sheet For Customers

It is the responsibility of the hirer to ensure that all possible steps are taken to avoid injury or damage to the Soft Play Equipment.


Please ensure that the following safety instructions are followed:


This unit has an age limit 0-5 years old. Please ensure no-one over this age uses the equipment.


No food or drinks to be consumed on the inflatable.(to avoid choking & mess).


All shoes, badges, Jewelry, (i.e. large earrings, necklaces etc.) MUST be removed.


It is recommended that spectacles are also removed. No face-paints, party-poppers, Colored streamers or “silly string” must be used near or on the equipment, as they can make a terrible mess and permanently stain the unit.



No smoking near the Soft Play equipment. A responsible adult must supervise the soft play equipment at all times.


Ensure that the equipment is not overcrowded, and limit the numbers depending on age and size of children using it.

If the children are colliding into each other then it is too crowded.


Try to avoid large children and small children from using the soft play equipment at the same time. Some children require strict supervision.

It is the responsibility of the person who is hiring this Bouncing Castle to ensure that all possible steps are taken to avoid injury or damage to the Inflatable. Please ensure that the following Safety

1. This unit has an age limit of 14 years of age. Please ensure that no-one over this age uses the equipment. Unless specified adults are not allowed to use the equipment.

2. No food or drinks or chewing gum to be allowed on or near the Bouncy Castle which will avoid choking and mess (Please note that if the Inflatable is collected in a dirty condition then the person hiring it will incur a cleaning charge).

3. All shoes, glasses, jewellery, badges MUST be removed before using the Bouncy Castle.

4. No face paints, party poppers, coloured streamers or silly string to be used either on or near the Bouncy Castle.

5. No smoking or barbeques near the Bouncy Castle.

6. Climbing, hanging or sitting on walls is DANGEROUS and must not be allowed.

7. A responsible ADULT must supervise the Bouncy castle at all times.

8. Always ensure that the Bouncy Castle is not overcrowded and limit numbers according to the age and size of the Children using it. Try to avoid large and small Children from using it at the same time.

9. Always ensure that Children are not pushing, colliding, fighting or behaving in amanner likely to injure or cause distress to others.

10. No pets, toys or sharp instruments are allowed on or near the Bouncy Castle.

11. If the Bouncy Castle is not being used for any part of the day, please switch the blower off at the mains.

12. Do not allow anyone to bounce on the front safety step as a Child could easily bounce off the inflatable and get hurt. The step is there to assist users in getting on or off

13. Ensure that no-one with a history of back or neck problems is allowed on the Bouncy Castle or any Child that is feeling unwell.

14. Do not allow anyone to be on the Bouncy castle during inflation or deflation as this is DANGEROUS.

15. Please ensure that Children are not attempting somersaults and are clothed appropriately and that nothing can fall out of their pockets.

16. The Bouncy Castle should not be used if it becomes wet on the jumping area. If a rain cover is not fitted, in the event of rain, the unit should not be used.

17. In the event of heavy rain, it is strongly recommended that the Bouncy Castle be switched off. Any wetness, including bubbling (which is normal) can be dried with a towel.

18. In the event that the blower stops working, please ensure all users get off the inflatable immediately. The blower has a safety reset button, try pressing this, also check the fuses and make sure the blower tube or deflation tube has not come undone or something has not blown onto and is obstructing the blower. In the event that it overheats, or loses power, switch the blower off at the mains, then switch it back on again 1 or 2 minutes later. If it does not restart then contact us straight away.

The person’s or organization hiring this Inflatable equipment will be responsible/liable for any damage or injury occurring from or as a result of misuse/ reckless use.


These guidelines are for the safety of all people using this equipment and it is the sole responsibility of the hirer to ensure that they are fully adhered to at all times.


Our Company cannot accept any responsibility for any injury caused to anyone using the equipment.


I have read the above agreement and fully understand and accept the conditions as above.

TI am aware that whilst in my care I am fully responsible for the Inflatable/ Soft Play and will pay for any loss or damage that may occur, this will include the Inflatable/ Soft Play being returned in an unacceptable condition i.e. If it is in a dirty or muddy condition, I will be expected to pay an additional cleaning charge.


I have checked that’s all equipment has been set up safely.


I hereby agree to abide by the terms and conditions listed above.

Please note that all persons using this Bouncy Castles or Soft Play Hire do so at their own risk.

In the event of heavy rain, it is strongly recommended If you are unsure about anything, please contact us on :

0203 5597178 or 07957057178

Bouncy Castles

Request a copy to be sent to my email

Draw inside the box below

Comments are closed.